Service Alerts

November 2–16, 2026

We're making improvements to our Portsmouth terminal! Beginning Monday, November 2, construction will temporarily impact access to our terminal lobby and some passenger amenities.

Here's what you need to know:

• Lobby Closure: Our main terminal lobby will be closed November 2–16 while renovations are underway.
• Passenger Waiting Area: Outdoor seating and heaters will be available for passengers waiting to board.
• Ticketing Assistance: Our ticket agents will remain available to assist passengers during construction.
• Restrooms: Temporary portable restrooms will be available outside the terminal.
• Refreshments: Complimentary coffee service will be temporarily unavailable.
• Expect Some Disruptions: Construction noise and activity may be noticeable throughout the project.

Bus service will continue operating as scheduled. Please dress appropriately for the weather, as waiting areas will be outdoors during construction.

We appreciate your patience as we work to improve your C&J experience. We know construction can be inconvenient, but we're excited about what's ahead!

Thank you for riding with C&J!

Our Logan Airport pickup times have changed with the new schedule effective October 11. Previously, buses departed at 10 and 40 minutes past the hour. Most departures are now at 20 and 50 minutes past the hour, although some times may vary.

If you have an existing reservation, don't worry! Your reservation has not changed, and your ticket is still valid for the date and time you booked.

Please double-check the departure time listed on your ticket before heading to your Logan Airport pickup location, as it may be different from what you're used to.

View the Updated Logan Airport 10/11/2026 Schedule

Effective Tuesday, September 22nd, C&J’s Logan Airport Terminal B2 pick-up and drop-off location will move to outside door B111 until further notice. Please look for updated signage.

Click here for more information on C&J's exact locations at Logan Airport.

C&J’s Logan Airport Terminal C pick-up and drop-off location moved to in outside door C102 , to the far left through the scaffolding. This new location will be used for both pick-ups and drop-offs until further notice.

Customers traveling through Terminal C should plan to meet their C&J coach at the new door to the far left of C102 (near C101, a blocked off door).

All other terminal pick-up and drop-off at Logan remain the same. Click here for more information on C&J's exact locations at Logan Airport.