Service Alerts

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Important Update: New Pickup Location at Logan Airport Terminal B-1

Effective November 21, 2024, C&J’s pickup location at Logan Airport Terminal B-1 (American Airlines and Air Canada) has changed. Our new pickup spot is now downstairs, outside baggage claim at Door B106, near the orange “Scheduled Buses” sign.

Limited Self-parking in Dover and Portsmouth

Due to high demand, our Dover Terminal parking lots are currently full and Portsmouth parking lots are near capacity. We understand the frustration this may cause and want to ensure your visit is as convenient as possible.

We strongly encourage drop-offs during this busy travel time. 

If you arrive to Dover and parking is not available, travelers must use our Portsmouth facility if they wish to leave a car on-site. 

We guarantee parking at our Portsmouth location with the use of valet parking for $27. Our attendants are trained to provide efficient and secure parking services, ensuring your vehicle is well taken care of while you enjoy your time with us. When our Portsmouth lots reach capacity, valet is required for on-site vehicle storage.

We apologize for any inconvenience and greatly appreciate your understanding.

If you have any questions or need further assistance, please do not hesitate to contact our customer service team.

Construction at the Portsmouth Terminal

Starting this week, November 11th, we will be making improvements to our Portsmouth facility, including upgrades to both the interior and parking areas. We encourage riders to allow extra time for arrival. We apologize for any inconvenience and appreciate your patience as we work to enhance our facilities.