Safe Travel Guidelines

C&J operates motor coach service to Boston South Station and Logan Airport, as well as daily executive-class service to New York City.

To stay up-to-date on service changes, please subscribe to our service alerts.

Changes to Our Experience

We’re dedicated to ensuring the highest standards of safety, reliability, and flexibility for all our passengers. We’ve made some changes to our service to keep you and your loved ones safe while you travel.

Please review all the updates below before you book your travel with us.

Face Coverings Optional

While C&J passengers and employees are no longer required to wear masks while on board buses or at our terminals, masks are welcome and remain an important preventive measure against COVID-19. Anyone needing or choosing to wear one is encouraged to do so.

Tickets Required to Board the Coach

C&J will no longer accept ID’s as collateral for northbound Boston travel. All passengers must have a valid ticket to board the coach. Tickets must be purchased in advance of travel, either online or at one of our facilities in Portsmouth, NH or Seabrook, NH in order to board the coach.

Please know – We do not operate a ticket counter at Logan Airport and NYC Port Authority. If you do not have a ticket, you must purchase your tickets online on your phone while you wait for the coach.

Travel When You Are Well

Scheduled to travel but don’t feel 100%? We ask that you reschedule your trip to ensure your safety and the safety of those around you. Once you’re feeling better, we’ll be happy to welcome you onboard.

Onboard Filtration Systems

Our buses are equipped with state-of-the-art air filtration systems that help reduce the spread of airborne pathogens.

Deep Cleaning

C&J has enhanced cleaning frequency. Commonly used surfaces in stations such as door handles, counter tops, seating areas and kiosks are cleaned with EPA-registered disinfectants. Our buses are also rigorously cleaned after each trip, including the use of electrostatic disinfection spraying.

Ticket Kiosk

We have implemented self-service ticket kiosks at our Portsmouth, Seabrook, and South Station terminals to reduce contact between customers and employees. That said, we always recommend using mobile ticketing.


Contact Free Travel

We’ve made it easy for your travels to be almost entirely touch-free. Riders can book, board, and check their bus status all from their mobile devices. See all the ways C&J makes your travel experience more convenient and contact-free, learn more.

C&J Mobile Ticketing:

C&J makes contact-free travel easy. Riders can book, board, and check their bus status all right from their mobile device. C&J encourages boarding with mobile tickets, where our drivers scan right from your phone.

Bus Tracking:

Receive real-time status updates for C&J arrivals and departures right from your phone.

Dover Terminal Servicing South Station Only

C&J’s Dover Terminal will reopen on a limited basis as part of the service reintroduction. Dover services will be limited to five daily roundtrips to Boston South-Station only.

Logan Airport service will not be available from the Dover Terminal at this time. 

All other riders should plan to use the Portsmouth, NH terminal located at 185 Grafton Drive in Portsmouth or our Seabrook, NH terminal located at 13 Batchelder Road in Seabrook.

Current Dover tickets will be honored for travel in Portsmouth or Seabrook.

The following information is subject to change at any time. Visit our FAQ page for more information.
Updated 6/20/22

Have Questions?

We’ve put together some frequently asked questions to give you more information about traveling with C&J

Convenient Locations in NH, MA, ME and NYC

C&J makes your travel choices easier with our locations.


Travel with C&J

Our experienced and professional drivers are dedicated to ensuring a safe and smooth journey, so you can rest easy knowing you'll arrive relaxed and on time. Let us do the driving.