C&J Ticketing System Update – Coming September 9
C&J is transitioning to a new ticketing system on Wednesday, September 9.
If you already have an upcoming reservation, your reservation is still valid — you do not need to rebook.
Traveling after 2:00 AM on September 9? Please access your updated ticket before boarding by logging into your C&J account or using the ticket link in your original confirmation email.
Important: Previously saved Apple/Google Wallet tickets and old BLUE tickets will no longer scan. Look for your new WHITE ticket.
We’ll have C&J staff onsite at our terminals to assist during the transition.
Logan Airport Terminal C Location Change
C&J’s Logan Airport Terminal C pick-up and drop-off location moved to in outside door C102 , to the far left through the scaffolding. This new location will be used for both pick-ups and drop-offs until further notice.
Customers traveling through Terminal C should plan to meet their C&J coach at the new door to the far left of C102 (near C101, a blocked off door).
All other terminal pick-up and drop-off at Logan remain the same. Click here for more information on C&J's exact locations at Logan Airport.
Parking System Upgrades
We’ll be upgrading our parking entrance and exit kiosks to add tap-to-pay functionality.
During the transition, paperless/card-recognition entry will be temporarily unavailable. If you experience any issues entering or exiting the lot, our team will be available to assist.
We appreciate your patience as we make this improvement.