These Passenger Policies apply to all customers traveling with C&J Bus Lines (“C&J,” “we,” “us,” or “our”). By purchasing a ticket or boarding our vehicles, you agree to comply with these policies.
Passengers must behave in a safe and respectful manner at all times.
We reserve the right to refuse or terminate service to any individual who:
C&J is not responsible for delays or disruptions caused by:
Passengers should plan accordingly and allow sufficient travel time.
C&J provides accessible services in accordance with applicable laws.
Passengers needing assistance are encouraged to contact us in advance to ensure proper accommodations.
Passengers are responsible for ensuring compliance with all applicable policies.
Passengers are responsible for their personal belongings at all times.
C&J is not liable for lost, stolen, or damaged items.
Passengers must comply with all posted signage and safety instructions.
Failure to comply may result in removal from the vehicle without refund.
We may update these Passenger Policies from time to time. Updates will be posted with a revised effective date.
C&J Bus Lines
Email: customercare@ridecj.com
Website: www.ridecj.com