At C&J, we’re always working to make your travel experience easier, more comfortable, and more affordable. Starting October 19, 2025, we’ll introduce a complimentary parking shuttle at our Portsmouth terminal. This free service replaces valet parking, which will close on October 18, 2025. By offering the parking shuttle at no charge, we’re giving riders a convenient way to park and reach the terminal without the added expense of valet ($8/day).
Complimentary Shuttle Details
The new shuttle will provide quick, convenient rides (for you and your luggage) between the overflow parking area and the main terminal entrance—at no extra cost. It will run daily from 3:00 a.m. to 6:00 p.m., dropping you off right at the front doors.
Why the Change?
With the introduction of fee-based parking this past year, we’ve seen a significant increase in available spaces at our Portsmouth terminal. As a result, the demand for valet service has steadily declined, and it is no longer feasible for us to continue offering valet in Portsmouth.
We know many of you enjoyed the valet option, but we believe this transition is the best way to keep travel simple, affordable, and consistent across all our terminals—while still offering the convenience you’ve come to expect from C&J.
Tips and Improvements
As you get used to the new shuttle, we recommend arriving a little earlier than usual. And don’t forget—families can save with our Kids Ride Free program: one child under 16 rides free to Boston’s Logan Airport with each full-fare adult ticket.
We’ve also been investing in parking upgrades in Portsmouth to make your journey even better. Check out some of our recent upgrades this past year:
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Main parking lot fully repaved in September for a smoother arrival.
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A-Lot reopened, offering even more parking and closest parking to the terminal!
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Expanded security presence throughout the entire Portsmouth facility.
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Lighting upgrades currently underway, boosting the brightness by 50% for greater safety at night.
- More to come!
We appreciate your understanding as we make this change, and we’re confident the new parking shuttle service will continue to provide the comfort and convenience you expect from C&J.
