C&J Bus Lines LLC (“C&J,” “we,” “us,” or “our”) is committed to ensuring accessibility for all customers, including individuals with disabilities. We strive to provide an inclusive experience across our transportation services, website, and customer interactions.
We are committed to making our services accessible and usable for everyone, in accordance with applicable accessibility standards and laws, including the Americans with Disabilities Act (ADA).
We are actively working to improve the accessibility and usability of our website and aim to align with applicable standards, including the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.
Our efforts may include:
We recognize that accessibility is an ongoing effort and are continuously making improvements.
C&J provides accessible transportation services in compliance with applicable laws and regulations. This includes:
Customers who require assistance are encouraged to contact us in advance so we can best support their needs.
Service animals are welcome on all C&J vehicles in accordance with applicable laws.
We welcome feedback on the accessibility of our website and services. If you encounter any barriers or need assistance, please contact us:
Email: customercare@ridecj.com
Website: www.ridecj.com
We will make reasonable efforts to respond to accessibility inquiries in a timely manner.
C&J is committed to ongoing accessibility improvements and regularly reviews its practices to better serve all customers.