Ticketing Information Is there a student/military/senior discount for tickets? C&J offers a student discount for tickets only with a valid college I.D.. Student discount only applies to roundtrip travel. There are no senior or military discounts at this time. For children's fares, visit our Fares page . Can I get a refund if I didn't use my ticket? In most cases, yes. Greyhound "Advance Purchases" tickets are non-refundable. If you purchased a C&J round-trip ticket and only used one-way, the refund is less the current one-way fare. Tickets purchased at one of our bus terminals can be refunded, unless the ticket specifically states "No Refund." Be sure to have the credit card you used, if any. If you believe that you hold a Greyhound ticket, please contact Greyhound at 1-800-231-2222 for refund information. For C&J tickets that do continue past our service area, include your name, address, phone number and a reason for refund and mail to: 185 Grafton Drive, Portsmouth, NH 03801. The refund process takes approximately 2-4 weeks. If you are unsure what type of ticket you have, call our Information Center at 1-800-258-7111. A refund application may need to be filled out if you have a manual ticket or if you do not wish to mail the information and tickets directly. Can someone else use my ticket even though my name is printed on it? The person whose name is on the ticket must be the passenger traveling with us. If your name is on the ticket, you must refund the ticket (less any amount used) and apply the leftover balance to a new ticket for the actual person traveling. Interline tickets must be refunded through our Main Office (see above "Can I get a refund if I didn't use my ticket?"). If you purchased an interline ticket for someone else and your name is on the ticket, a new ticket must be purchased and the other ticket sent into the Main Office for a refund. Do you sell Amtrak/Downeaster tickets? Amtrak tickets are purchased directly from Amtrak. For more information call: 1-800-USA-RAIL or 207-780-1000. Or visit Amtrak's website at www.amtrak.com. What if I purchase an excursion ticket and fail to use it on the date of issue? The ticket is no longer usable if travel does not occur on the date of issue. What happens if there are passes (trips) remaining on my commuter ticket after expiration? The remaining passes are no longer valid for travel. Where can I purchase a ticket at Logan Airport? Passengers may purchase tickets online prior to boarding at Logan Airport.  Those passengers unable to pre-purchase tickets have the option to board the coach without a ticket, presenting a photo identification to the driver. The photo ID will be returned to the traveler upon arrival at the destination location following the purchase of ticket from the agent on duty. Agents are available 24 hours a day at each location to assist you.