Ticketing Information Is there a student/military/senior discount for tickets? C&J offers a student, military and senior discount for roundtrip ticket purchases only.  Only valid with proof of identification. Can I get a refund if I didn't use my ticket? In most cases, yes. New York City and UNH/Durham, NH destination tickets are reservation based and can only be refunded up to 24 hours prior to the time of reservation. All other tickets can be refunded while valid. If you purchased a C&J round-trip ticket and only used one-way, the refund is less the current one-way fare. Tickets purchased at one of our bus terminals can be refunded, unless the ticket specifically states "No Refund." The refund process takes approximately 1-2 weeks. To initiate a refund, contact our Information Center at 1-800-258-7111. Can someone else use my ticket even though my name is printed on it? The person whose name is on the ticket must be the passenger traveling with us. If your name is on the ticket, you must refund the ticket (less any amount used) and apply the leftover balance to a new ticket for the actual person traveling. Interline tickets must be refunded through our Main Office (see above "Can I get a refund if I didn't use my ticket?"). If you purchased an interline ticket for someone else and your name is on the ticket, a new ticket must be purchased and the other ticket sent into the Main Office for a refund. What if I purchase an excursion ticket and fail to use it on the date of issue? The ticket is no longer usable if travel does not occur on the date of issue. What happens if there are passes (trips) remaining on my commuter ticket after expiration? The remaining passes are no longer valid for travel. Where can I purchase a ticket at Logan Airport? Passengers may purchase tickets online prior to boarding at Logan Airport.  Those passengers unable to pre-purchase tickets have the option to board the coach without a ticket, presenting a photo identification to the driver. The photo ID will be returned to the traveler upon arrival at the destination location following the purchase of ticket from the agent on duty. Agents are available 24 hours a day at each location to assist you.